DeepCells Excel Add-in - Support Center
Welcome to the DeepCells Excel Add-in Support Center. Here you'll find comprehensive help and resources to get the most out of your AI-powered Excel experience.
Quick Start Guide
Get started with DeepCells Excel Add-in in just a few simple steps:
- Installation: Install the DeepCells add-in from the Microsoft Office Store
- Activation: Open Excel and navigate to the "Insert" tab, then click "My Add-ins"
- First Use: Select your data in Excel and use the chat interface
- AI Processing: DeepCells will analyze your request and execute operations
System Requirements
Minimum Requirements:
- Microsoft Excel: Version 2016 or later (Windows/Mac)
- Operating System: Windows 10/11 or macOS 10.14+
- Internet Connection: Required for AI processing
- Memory: 4GB RAM minimum, 8GB recommended
Key Features
- AI-Powered Analysis: Use natural language to describe what you want to do
- Data Processing: Automatically format, validate, sort, and filter data
- Chart Generation: Create professional charts and visualizations
- Advanced Functions: Apply complex Excel formulas and pivot tables
Frequently Asked Questions (FAQ)
Q: How do I install the DeepCells Excel Add-in?
A: Install from the Microsoft Office Store. In Excel, go to Insert > My Add-ins > Store, search for "DeepCells," and click "Add."
Q: Is my data secure when using DeepCells?
A: Yes, your data security is our top priority. Data is processed locally when possible, and any cloud processing uses industry-standard encryption.
Q: What types of Excel operations can DeepCells perform?
A: DeepCells can perform data formatting, sorting, filtering, chart creation, formula application, data validation, pivot table creation, and more.
Q: Does DeepCells work with all Excel file formats?
A: DeepCells works with modern Excel formats (.xlsx, .xlsm) and is compatible with Excel 2016 and later versions.
Q: Can I use DeepCells offline?
A: DeepCells requires an internet connection for AI processing capabilities. However, once operations are completed, you can work with the results offline.
Troubleshooting Guide
Common Issues and Solutions
Add-in Not Loading
Symptoms: DeepCells doesn't appear in Excel or fails to load
Solutions:
- Ensure you're using a supported Excel version (2016 or later)
- Check your internet connection
- Try restarting Excel
- Reinstall the add-in from the Office Store
AI Processing Errors
Symptoms: AI commands fail or return errors
Solutions:
- Check your internet connection
- Ensure your request is clear and specific
- Verify that your data is properly selected
- Try breaking complex requests into smaller steps
Performance Issues
Symptoms: Slow response times or lag
Solutions:
- Close unnecessary Excel workbooks and applications
- Ensure you have sufficient RAM available
- Check your internet connection speed
- Try processing smaller data sets at a time
Best Practices
Tips for Optimal Performance
- Be Specific: Provide clear, detailed descriptions of what you want to accomplish
- Select Data First: Highlight the data you want to work with before making requests
- Backup Your Work: Always save your work before using AI features
- Start Small: Test complex operations on small datasets first
- Use Undo: Excel's Undo feature (Ctrl+Z) can reverse any unwanted changes
Getting Help
Updates and Maintenance
DeepCells Excel Add-in is regularly updated with new features, improvements, and bug fixes. Updates are typically delivered automatically through the Microsoft Office Store. To ensure you have the latest version:
- Check for updates in the Office Store regularly
- Enable automatic updates in your Office settings
- Follow our release notes for information about new features
- Report any issues you encounter to help us improve